Family at Castaway Cay

Family at Castaway Cay

Friday, April 20, 2012

New Gratuities options on all Disney Ships

Due to the success of a pilot program on Disney Magic® and positive feedback from Guests, Disney Cruise Line® is introducing the auto-application of gratuities on all Disney ships.

The process will create a more seamless experience for you by automatically charging folios on embarkation day with the suggested gratuity amounts for the Server, Assistant Server, Head Server and Stateroom Host/Hostess.  This should eliminate long lines at the Guest Services Desk to apply these charges during the cruise!
Below are the effective dates:
• Disney Dream - Date to be announced
• Disney Fantasy - April 21, 2012
• Disney Magic - Already in place
• Disney Wonder® - April 22, 2012
You can add pre-paid gratuities at the time of booking or when processing final payment.  If the pre-paid gratuities have not been added prior to boarding, you will receive a letter upon check-in explaining the automatic charge to their onboard account.  You still have the option to modify or add additional gratuity amounts, or pay in cash, by stopping by the Guest Services Desk onboard.
With this new option, you are able to see all the additional charges that may occur during your cruise.  Disney already has complimentary sodas.  With the wonderful dining and entertainment offered by Disney, you can easily enjoy your cruise without spending anything extra while on the ship - of course, if you want to add on excursions, Spa services, souvenirs, alcoholic drinks, etc. there is an additional charge.  Disney also offers an upscale adults only dining experience for a slight fee.
As a reminder, a 15% gratuity is automatically added to any bar, beverage, wine and deck-service receipt.